Aplado Terms & Conditions

By accessing, registering on, or using the Aplado platform in any capacity — whether through the website at aplado.net, the Aplado mobile application, or any other channel through which Aplado services are made available — you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety.

These Terms & Conditions constitute a legally binding agreement between you (the "Player" or "User") and Aplado (the "Platform," "we," "us," or "our"). If you do not agree with any part of these terms, you must immediately cease using the Aplado platform and, if applicable, close your account.

Aplado reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, registered players will be notified via the email address associated with their account or through a prominent notice on the platform. It is your responsibility to review these terms periodically. Your continued use of Aplado following notification of any changes constitutes your acceptance of the revised terms.

To register and use the Aplado platform, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the platform:

• You must be at least 21 years of age. This is the minimum legal age for casino-style gambling in the Philippines as prescribed under applicable PAGCOR regulations. Aplado strictly enforces this requirement and will request identity verification documents to confirm your age.
• You must be a natural person. Corporate entities, trusts, and other non-individual legal persons are not permitted to hold player accounts.
• You must not be a resident of, or accessing the platform from, any jurisdiction where online gaming is prohibited by applicable law.
• You must not be an employee, contractor, director, officer, or immediate family member of an employee of Aplado or any of its affiliated companies, game providers, or payment processors.
• You must not have been previously excluded or banned from the Aplado platform or any other gaming platform operated by Aplado's affiliates.
• You must have the legal capacity to enter into a binding contract under the laws of the Philippines.

By registering on Aplado, you represent and warrant that you meet all eligibility requirements set out above. Providing false information to circumvent eligibility requirements is a serious breach of these terms and may result in permanent account closure and forfeiture of any balance held in the account.

To access the full range of Aplado's gaming services, you must create a registered account. The following rules apply to account registration and maintenance:

• One account per player: Each individual is permitted to hold only one active Aplado account. The creation of multiple accounts by a single individual — whether using different names, email addresses, payment methods, or devices — is strictly prohibited.
• Accurate information: You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, residential address, and valid contact details. You are obligated to update your account information promptly if any details change.
• Account security: You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any third party. Aplado will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure.
• Notification of unauthorized access: You must notify Aplado immediately if you become aware of or suspect any unauthorized use of your account or any breach of your account security.
• Account non-transferability: Your Aplado account is personal to you and may not be transferred, sold, or assigned to any other person under any circumstances.

Aplado reserves the right to refuse registration to any applicant at its sole discretion, without being required to provide a reason for such refusal.

All financial transactions on the Aplado platform are conducted in Philippine Peso (PHP / ₱). The following terms apply to deposits and withdrawals:

• Accepted payment methods: Aplado supports deposits and withdrawals via GCash, PayMaya, and major Philippine banks including BPI, BDO, and Metrobank. Available payment methods may change from time to time at Aplado's discretion.
• Minimum and maximum limits: Minimum and maximum deposit and withdrawal amounts apply and are displayed within the platform's cashier section. These limits may vary by payment method and account verification status.
• Own funds only: You may only deposit funds from payment accounts or bank accounts that are registered in your own name. Deposits from third-party accounts are prohibited. Aplado reserves the right to return funds and suspend accounts where third-party funding is detected.
• Withdrawal processing: Withdrawal requests are processed within the timeframes specified in the platform's cashier section. Processing times may vary depending on the payment method selected and any pending verification requirements.
• Verification requirements: Aplado may require identity and payment verification before processing withdrawal requests. This is a standard anti-money laundering and fraud prevention measure. Failure to complete verification may delay or prevent withdrawal processing.
• Currency: All account balances, bets, winnings, and transactions are denominated in Philippine Peso. Aplado does not accept or process transactions in foreign currencies.

The following general rules apply to all wagers placed on the Aplado platform. Game-specific rules are available within each individual game and form part of these Terms & Conditions by reference.

• All bets must be placed using available account balance. Credit betting is not permitted.
• Once a bet has been confirmed and accepted by the platform, it cannot be cancelled or amended by the player.
• Aplado reserves the right to void any bet that was placed as a result of a technical error, system malfunction, or manifest pricing error. In such cases, the staked amount will be returned to the player's account.
• Minimum and maximum bet limits apply to all games and are displayed within the game interface. Aplado reserves the right to adjust these limits at any time.
• In the event of a dispute regarding the outcome of a game or wager, the records held by Aplado's gaming system shall be the definitive reference. Players may submit a formal dispute through the platform's support channels within 30 days of the relevant event.
• Winnings will be credited to your Aplado account balance upon settlement of the relevant game or event. Settlement times vary by game type.

Aplado may offer bonuses, free plays, cashback offers, and other promotional incentives to registered players from time to time. The following general terms apply to all promotions unless otherwise specified in the individual promotion's terms:

• All bonuses are subject to specific wagering requirements, which must be met before bonus funds or winnings derived from bonus funds can be withdrawn. Wagering requirements are stated in the individual promotion terms.
• Bonuses are intended for personal recreational use only. Any attempt to exploit bonuses through systematic play, collusion, or the use of multiple accounts constitutes bonus abuse and will result in forfeiture of the bonus and any associated winnings.
• Aplado reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
• Only one bonus may be active at a time unless the specific promotion terms state otherwise.
• Aplado reserves the right to exclude any player from a specific promotion or from all promotions at its sole discretion.
• In the event of any conflict between these general terms and the specific terms of an individual promotion, the specific promotion terms shall prevail.

The following conduct is strictly prohibited on the Aplado platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of account balance, and referral to relevant law enforcement or regulatory authorities:

• Registering or using the platform if you are under 21 years of age or otherwise ineligible under these terms.
• Providing false, misleading, or fraudulent information during registration or at any point during your use of the platform.
• Using automated software, bots, scripts, or any other artificial means to interact with the platform or its games.
• Attempting to manipulate game outcomes through any technical exploit, software vulnerability, or collusion with other players or platform staff.
• Engaging in money laundering, fraud, or any other illegal financial activity through the platform.
• Accessing the platform from a jurisdiction where online gaming is prohibited.
• Harassing, threatening, or abusing other players or Aplado staff through any communication channel.
• Creating multiple accounts or assisting another person in circumventing the one-account-per-player rule.
• Sharing, selling, or transferring your account to any third party.

All content on the Aplado platform — including but not limited to the Aplado name, logo, trademarks, game graphics, software, text, images, audio, video, and the overall look and feel of the platform — is the intellectual property of Aplado or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Aplado platform for your personal, non-commercial gaming purposes only. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any content from the platform without prior written consent from Aplado.
• Modify, adapt, translate, reverse engineer, decompile, or disassemble any part of the platform or its software.
• Use any Aplado trademarks, logos, or branding in any manner that could cause confusion or imply endorsement without prior written consent.
• Scrape, crawl, or systematically extract data from the platform.

Any unauthorised use of Aplado's intellectual property is a breach of these terms and may constitute an infringement of applicable intellectual property laws.

To the fullest extent permitted by applicable Philippine law, Aplado's total liability to you in connection with your use of the platform — whether arising in contract, tort, negligence, or otherwise — shall not exceed the total amount deposited by you into your Aplado account in the 30-day period immediately preceding the event giving rise to the claim.

Aplado shall not be liable for any of the following, whether direct or indirect:

• Loss of profits, revenue, data, goodwill, or anticipated savings.
• Losses arising from interruption or unavailability of the platform due to technical issues, maintenance, or circumstances beyond Aplado's reasonable control.
• Losses arising from your reliance on information provided on the platform.
• Losses arising from unauthorized access to your account resulting from your failure to maintain account security.
• Any indirect, consequential, special, or punitive damages of any kind.

Nothing in these Terms & Conditions shall limit or exclude Aplado's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable Philippine law.

Aplado reserves the right to suspend, restrict, or permanently close any player account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to satisfy eligibility requirements, including age verification.
• Suspected fraudulent activity, money laundering, or other illegal conduct.
• Suspected bonus abuse or exploitation of platform vulnerabilities.
• At the player's own request, including self-exclusion requests made through the responsible gaming tools.
• Regulatory requirement or instruction from a competent authority.

Where an account is closed due to a breach of these terms, Aplado reserves the right to withhold any balance pending investigation. Where an account is closed at the player's request or for reasons unrelated to a breach, any verified balance will be returned to the player via their registered payment method within a reasonable timeframe.

Players who wish to voluntarily close their account may do so by contacting Aplado's customer support team. Voluntary account closure requests will be processed within a reasonable timeframe.

Aplado is committed to promoting responsible gaming and providing players with the tools and information they need to keep gaming a safe and enjoyable form of entertainment. The following responsible gaming measures are available to all registered players:

• Deposit limits: Players may set daily, weekly, or monthly deposit limits on their account. Once set, limits can be reduced immediately but increases are subject to a cooling-off period.
• Session time limits: Players may set limits on the duration of individual gaming sessions.
• Cooling-off periods: Players may request a temporary break from gaming for a defined period.
• Self-exclusion: Players who feel they need a longer break from gaming may request self-exclusion for a defined period or indefinitely. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.
• Reality checks: Players may enable periodic reminders of the time spent gaming during a session.

Aplado strictly enforces the 21+ age requirement and employs age verification procedures to prevent underage gaming. We take our obligations under PAGCOR's responsible gaming framework seriously and continuously review our practices to ensure they meet the highest standards of player protection.

Aplado collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms & Conditions by reference. By registering on Aplado, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Aplado will not sell your personal data to third parties. Personal data may be shared with payment processors, identity verification providers, and regulatory authorities as required for the operation of the platform and compliance with applicable law.

For full details of how Aplado handles your personal data, including your rights as a data subject, please review the Privacy Policy.

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these terms or your use of the Aplado platform shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

Before initiating formal legal proceedings, players are encouraged to contact Aplado's customer support team to seek resolution of any dispute informally. Aplado will make reasonable efforts to resolve disputes promptly and fairly.

In the event of a dispute regarding a specific game outcome or transaction, the records maintained by Aplado's gaming and financial systems shall constitute the primary evidence of the relevant facts, subject to any manifest error.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the Aplado platform, please contact our customer support team. We are available 24 hours a day, 7 days a week.

You may reach us by email at: support@aplado.net

Please include your registered account username and a clear description of your query or concern when contacting us. Our support team will respond within a reasonable timeframe and will work with you to resolve any issues as efficiently as possible.

For responsible gaming support, account self-exclusion requests, or urgent account security concerns, please indicate the nature of your request clearly in your message so that it can be prioritised accordingly.